With Whiz SmartRoam, your loved ones will never have to worry about the costly IDD and overseas roaming charges you’ll have to pay when they wish to reach you. Overseas roaming services incur high IDD rates in addition to a hefty roaming charge whenever you receive a call on your Singapore mobile phone while you are abroad.
To avoid paying costly mobile bills whenever you travel overseas, Whiz SmartRoam service allows calls made to your Singapore mobile phone to be automatically diverted to an overseas phone number via a dedicated 8-digit number (DID Number). Through this service, you can receive calls to your mobile phone at a small fraction of overseas roaming rates charged by your mobile operators! Coupled with our low IDD rates, every call you receive is now even more affordable.
There is a minimum usage charge of S$2 per month per DID number for this service. SmartRoam rates apply.
For more information, please call our customer service at +65 3109 0088 or email us.
Whiz SmartRoam is a “call-forward” service. It allows calls made to your Singapore mobile phone to be automatically directed to an overseas phone number at a much lower cost compared to International Roaming service from mobile operators.
SmartRoam achieves the same effect as International Roaming with a major difference: It is much cheaper.
No, you can use any telephone service (not necessarily mobile service) from any service provider from the host country as long as the number can be dialled from Singapore.
Please click here for instructions on how to use SmartRoam.
Please call our customer service at 3109 0088 when you have any problems with the SmartRoam service.
Please call our customer service at 3109 0088 for information on our calling rates.
There is no registration or monthly subscription fees for this service. However, as there are costs involved in the provision of DID numbers, a minimum usage charge of S$2.00 per month is applicable for each DID number assigned.
You can register through our online application or contact our customer service at 3109 0088 to request for an application form to be faxed/mailed to you.
Please call our customer service at 3109 0088 for more information on SmartRoam.